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Chemical Database Solution
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* Product Labels, MSDS, and Supplemental Information can be sent to us at: Greenbook Products
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Important Notice to Greenbook Software v6.0 Users:
If you encounter the following error while trying to install the Greenbook Software v6.0 "Setup has detected that the publisher of the file ReportViewer.exe cannot be verified" please download the required pre-installation file needed to complete installation.
If you encounter the following error while trying to install the Greenbook Software v6.0 "Setup has detected that the publisher of the file vjredist.exe cannot be verified" please download the required pre-installation file needed to complete installation.
While these files were included in the Greenbook Software v6.0 setup files, some computers do not recognize it and will not install properly without first downloading this file. We apologize for the inconvenience and if you encounter any further issues, please let us know at Greenbook Support.
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Important Notice to Greenbook Software v4.0 Users: If you encounter the following error while trying to install the Greenbook Software v4.0 "Microsoft.ACE.OLEDB.12.O provider is not registered on the local machine," please download the required pre-installation file needed to complete installation. While this file was included in the Greenbook Software v4.0 setup files, some computers do not recognize it and will not install properly without first downloading this file. We apologize for the inconvenience and if you encounter any further issues, please let us know at Greenbook Support.
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IMPORTANT: To all users/customers who have purchased a Greenbook publication or CD and have customer service questions concerning their order status, please e-mail us at Greenbook Support or contact our fulfillment department at 866 899-1643.
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